How can we help?
Orders, payments, delivery, returns and account guidance in one place.
Help centre
Open a question to see the full answer.
How do I place an order?
1.Browse products and add items to your cart.
2.Go to the cart and click “Proceed to Checkout” button.
3.Enter your shipping details, choose a payment method, and confirm your order.
4.You will receive an order confirmation email and SMS with your order details.
5.If you have any questions please use our Contact Us page.
What payment methods do you accept?
1.Cash on Delivery (available for select locations)
2.Debit/Credit Card (Visa, Mastercard, Rupay, etc.)
3.Net Banking
4.UPI (Google Pay, PhonePe, etc.)
5.If you have any questions please use our Contact Us page.
What are the delivery/shipping charges and timelines?
1.Delivery charge is depending on your location.
2.Standard delivery usually takes 3–7 business days depending on your location.
3.Express delivery still not available.
4.If you have any questions please use our Contact Us page.
What is your return and refund policy?
1.Returns are accepted within 3-5 days of delivery if the product is unused and in original packaging.
2.Refunds will be processed to your original payment method within 3-5 business days after quality check.
3.If you have any questions please use our Contact Us page.
How do I check my order status?
Go to Your orders and you will see all orders list. Click on perticular order to see full details with order status and payment status.
If you have any questions please use our Contact Us page.
What if I receive a damaged or wrong product?
1.Please contact our support team immediately with your order ID and product photos.
2.We will arrange a replacement or full refund at no extra cost.
3.If you have any questions please use our Contact Us page.
Still stuck?
Contact Mr. Ayush Kumar at ayush@deltaweb.in or +91 9279887634 — our support team replies within a business day.